Surveys can provide you with useful feedback.

In learning and development

• Identify skills, strengths and weaknesses as part of a coaching initiative
• Help focus training on a development need
• Identify management skills that need enhancing
• Measure pre and post course performance or knowledge

In customer relationship management

• To get feedback on the customer experience
• Show the customer you ‘care’ about their views

In organisational or team surveys

• Understanding the perceptions of employees
• Getting feedback on measures of the health of a team
• Getting the pulse of your business as an employer right now!

Recent projects include:

• Leadership behaviours survey
• Influencing skills survey
• Consultancy behaviours client survey

360° surveys

Surveys can benefit your business in the fields of development, customer care and organisational development